How do I reset the password for my client's access?

To reset the password to your clients' access, you can reset this using the Client actions button on platform or they will need to request a new password via the following link: https://clienthub.p1-im.co.uk/requestpassword

Please note that links received following a request only last for 30 minutes and details must match the platform exactly to be successful.

Once submitted the client will receive an email to set up their new password. Emails may also go into the junk/spam mailbox of the client.